SHIPPING AND DELIVERY

Shipping Policy

  • Free Shipping Offer: We are pleased to offer FREE STANDARD SHIPPING when your order meets the minimum threshold (after discounts).
  • Orders below the threshold will incur a flat-rate fee based on region.
  • Important for Taiwan Customers: For smooth and fast customs clearance on shipments to Taiwan, please register with the official EZ WAY (易利委) app in advance and confirm your parcel details when notified — this is now mandatory as of March 1, 2026, to avoid delays or holds. View More: EZ WAY (易利委)
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Taxes & Duties

  • Import duties, VAT, and taxes are the sole responsibility of the customer. These charges are not included in product or shipping prices.

Returns Policy

  • Return Shipping Fee: Customers are responsible for all return shipping costs unless the return is due to a quality issue or an incorrect item sent.
  • Return Window: You have 15 days from the date you received your items to initiate a return. Please be aware there are certain exceptions.
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