SHIPPING AND DELIVERY
Shipping Policy
- Free Shipping Offer: We are pleased to offer FREE STANDARD SHIPPING when your order meets the minimum threshold (after discounts).
- Orders below the threshold will incur a flat-rate fee based on region.
- Important for Taiwan Customers: For smooth and fast customs clearance on shipments to Taiwan, please register with the official EZ WAY (易利委) app in advance and confirm your parcel details when notified — this is now mandatory as of March 1, 2026, to avoid delays or holds. View More: EZ WAY (易利委)
- Vie more : Shipping Policy
Taxes & Duties
- Import duties, VAT, and taxes are the sole responsibility of the customer. These charges are not included in product or shipping prices.
Returns Policy
- Return Shipping Fee: Customers are responsible for all return shipping costs unless the return is due to a quality issue or an incorrect item sent.
- Return Window: You have 15 days from the date you received your items to initiate a return. Please be aware there are certain exceptions.
- View more: Return Policy