SHIPPING AND DELIVERY
Shipping Policy
- Free Shipping Offer: We are pleased to offer FREE STANDARD SHIPPING when your order meets the minimum threshold (after discounts).
- Orders below the threshold will incur a flat-rate fee based on region.
- Important for Taiwan Customers: For smooth and fast customs clearance on shipments to Taiwan, please register with the official EZ WAY (易利委) app in advance and confirm your parcel details when notified. To avoid delays or holds. View More: EZ WAY (易利委)
- Vie more : Shipping Policy
Taxes & Duties
- Import duties, VAT, and taxes are the sole responsibility of the customer. These charges are not included in product or shipping prices.
Returns Policy
- Return Shipping Fee: Customers are responsible for all return shipping costs unless the return is due to a quality issue or an incorrect item sent.
- Return Window: You have 15 days from the date you received your items to initiate a return. Please be aware there are certain exceptions.
- View more: Return Policy